General Policies

Spa Etiquette Guide
We ask that you arrive 30 minutes prior to your scheduled Spa appointment time or 15 minutes prior for the Salon. Please keep in mind that arriving late for a service may determine the length of your treatment, as your service will end as scheduled so that the next guest may begin on time. All prices are subject to change without notice. The Spa at Red Rock is a non-smoking facility and alcohol free zone. Minimum age is 18 for the fitness center, wet areas and spa services.
The Spa at Red Rock provides all guests with robes and slippers for your use during each Spa visit. If you plan to exercise, you will need to provide your own clothing and workout footwear. We practice professional draping and your modesty is respected at all times. If you would feel more comfortable, you may wear undergarments so that you can relax and enjoy your spa service. We suggest you bring your bathing suit with you for the spa pool and wet areas.
The Sound of Silence
To preserve an ambiance of peace and tranquility, The Spa at Red Rock is a cell phone free environment. Kindly turn off all cell phones prior to entering The Spa. We ask that you speak quietly throughout The Spa, particularly in waiting areas and in treatment corridors.
Non-hotel Guests
Non-hotel guests must purchase a minimum spa service of 50-minutes in duration or purchase a day pass for access to the spa pool, whirlpool, eucalyptus steam room and fitness facilities.
Personal Belongings
We provide lockers for your personal belongings, but regret that we cannot be responsible for lost or damaged items. Please do not wear your jewelry to the spa. Due to the space limitation, we cannot accommodate luggage or sports equipment.
We encourage guests to make advance reservations. Our spa reservationists are available to advise and assist you with treatment selections. Please notify us when booking your treatments if you have high blood pressure, allergies and physical disabilities; or if you are pregnant. You may request a male or female therapist for your service. All therapists are trained professionals. Guests must be age 18 or over to receive services. Prices are subject to change without notice. Prices are exclusive of service charge (gratuity). A 20% service charge will be added to the price of your service(s).
Spa Cuisine
Our In-room dining service (pool service seasonally) is available to assist with your food and beverage selections. Service times vary so please allow for additional time. Enjoy healthy selections while you relax poolside. Each dish is crafted as a healthy, lighter fare combining the unique flavors of Las Vegas. Alcohol is not permitted at the Spa.
Cancellation Policy
Cancellations and changes must be made 4 hours prior to your appointment to avoid being charged in full. For package cancellations we require 24-hour notice. Missed appointments will be charged the full amount of all reserved treatments.
Service Charge
A 20% service charge will be added to the price of your service(s) for your convenience. Additional gratuities are a matter of personal discretion, and should reflect your satisfaction with our services.
We are happy to accommodate groups of all sizes. Red Rock is a perfect place to gather with friends or business associates to relax and rejuvenate. Our customized treatments and personalized service make The Spa at Red Rock the ideal location for any special occasion. A full private spa rental is also available for your special event; please inquire with our spa reservationists.
Bridal Parties
Please inquire about our special Wedding Packages.
Spa Hours
7 days a week, but may vary based upon management discretion.
Fitness/Pool and Locker Hours: 5am – 7pm
Spa Treatments: 8am – 7pm
Salon: 9am – 7pm
Full Use Of:
Eucalyptus Steam Room
Classic Finnish Dry Sauna
State-Of-The-Art Fitness Center
Indoor and Outdoor Whirlpools